Frequently Asked Questions

How do I go about helping my loved one secure a place in a home with Austen-Dooley?
Call Executive Director Kendra Shoop at 816-347-8184 and she will walk you through the process.


What is the difference between an ISL and a group home?
An ISL is an individualized supported living residence in which higher functioning residents typically reside. Normally, 2-4 individuals live in a single ISL and normally 4-6 residents live in a single group home location. No matter whether an individual lives in an ISL or a group home, he or she still has the same quality, comfortable living situation in our actual homes; no nursing home environment.

Before an individual is given their own space in one of our homes, we evaluate which home is the best fit for him or her based on the space and the personalities of their potential roommates.


Who is caring for my loved one?
Individuals receive 24/7 care from our highly trained and dedicated staff of direct support professionals and LPN’s/RN’s, depending on the level of care needed.


Health and Nutrition?
Our direct support professionals follow individual service plans, and they are required to document services to ensure quality and consistent care. Many of our homes follow a daily menu to ensure proper nutrition and provide a variety of meals based on the individual's preferences and dietary needs and/or restrictions.


Personal life?
Our direct support professionals are here to help your loved one live their life to the fullest, encouraging them to set and reach goals while staying connected to the community, friends, and family.

We provide transportation to medical appointments, day programs, and personal outings.