This month we are spotlighting Colette H. who works in Kansas City as a DSP. She has been an ADC team member for a year and eight months! We appreciate Colette because she never complains about anything that is asked of her. She always goes above and beyond duty!

Spotlight questions:

Q: What do you enjoy most about working at Austen-Dooley?

A: The consumers are so awesome; I just like taking care of them. I have a good team; I enjoy the comradery. We are like one big family.

Q: What is one piece of advice for others in your profession?

A: Stay focused and be patient. Be considerate; put yourself in the consumer’s shoes. Think about how you would want to be treated, and that’s how you should treat them.

Q: Who in your life inspires you and why?

A: My mom and my dad. They were very kind people. They opened their hearts to everyone. If there were bad times, you never knew it. They always made sure we were taken care of, and that made me want to share that love with other people. I want to make people feel good.

Q: What do you like to do when you’re not at work?

A: I like to spend time with my grandkids. They give me joy. I like motorcycles too.

Q: What is something most people don’t know about you?

A: I come from a big family. I am one of ten siblings.